Expert guidance for every project

Imagine you have a brilliant idea for a project. Maybe you saw a beautiful design in a magazine, or you have a clear vision of something you want to create. But when you stand in front of the yarn shelf, you feel overwhelmed by the options. What weight do you need? What material will work best? How do you make sure the colors match perfectly? These are questions that can turn the excitement of a new project into a source of anxiety.

Our personalized consultation service is designed to eliminate that uncertainty. It's not just about selling you materials, but understanding your vision, your needs, and your preferences, to then recommend exactly what you need. Our consultants are experienced crafters who have worked with hundreds of different projects, and their knowledge is at your disposal.

How does consultation work?

The process begins with a conversation. You can contact us through our online chat, by phone, or visit us in person. During this initial conversation, our consultant will ask you questions about your project: What are you planning to create? Who is it for? What style are you looking for? Do you have any texture or color preferences? What's your experience level?

With this information, our consultant creates a complete profile of your project. Then, using their deep knowledge of our products and techniques, they prepare personalized recommendations. They won't just tell you which yarns to buy, but also why those yarns are the best for your specific project. They'll explain how they'll behave when you work with them, how they'll look when finished, and what care they'll need.

What our consultation includes

• Detailed project analysis: We review your idea from all angles to fully understand your needs.
• Material recommendations: Personalized selection of yarns, needles, and accessories specific to your project.
• Color guide: Professional help choosing combinations that work perfectly together.
• Quantity estimation: Precise calculation of how much material you'll need, avoiding excessive or insufficient purchases.
• Technique tips: Suggestions on methods and tricks that will make your project easier and more successful.
• Follow-up: We're available to answer questions while you work on your project.

For all levels

Our consultation service is valuable for both beginners and experienced crafters. If you're starting out, we help you avoid costly mistakes and build confidence in your choices. If you're experienced, we offer fresh perspectives and access to new products you might not have known about, helping you take your projects to the next level.

Many of our customers tell us that consultation has saved them time and money. By buying exactly what they need, without excess or shortages, they can focus completely on enjoying the creative process. And when a project turns out perfect from the start, the satisfaction is incomparable.

Special and personalized projects

If you have an especially important or complex project, we offer extended consultation. This can include multiple planning sessions, creating test samples, and guidance throughout the entire process. Whether you're creating something for a special occasion, working on a large-scale project, or experimenting with new techniques, we're here to support you.

We also work with crafters who have commercial projects or are developing product lines. In these cases, our consultation can include cost analysis, supplier recommendations, and advice on how to scale their projects while maintaining quality.

A service that evolves with you

As you work with our consultant, they learn about your preferences, your style, and your long-term goals. This means that over time, recommendations become increasingly precise and personalized. Many of our customers develop lasting relationships with their consultants, creating a shopping experience that goes far beyond a simple transaction.

Our goal is not just to help you complete a project, but to support you throughout your creative journey. We want every project you undertake to be a positive experience, from planning to the moment you proudly show your finished creation.

Start your consultation today

No matter what stage your project is at, it's never too early or too late to seek expert advice. Whether you have just a vague idea or a detailed plan, our consultants are ready to help you turn your vision into reality.

You can schedule a consultation at any time. Our service is available during our business hours, and we also offer online consultations for your convenience. The first brief consultation is free, so you can experience the value of our service without commitment. After that, you'll find that the investment in consultation pays for itself with the confidence and results you get.